Terms & Conditions

Price Variation

All prices listed on the iFloor.com.au website are for internet orders only. Although this web site is affiliated with a retail store, the website iFloor.com.au is operated as a separate business unit, with its own costs and pricing structure. Job lot prices will be administered on sales of pallet pricing. For this reason stock on our website is offered at different prices to that in the store.

Discounted and clearance stock is sold "as is" and is subject to no warranties.

Prices advertised on the website are not the prices available in the retail store.

Prices available in retail store will not be matched by the website.

In the case of a price increase from a supplier, you may cancel the order by giving notice to iFloor.

We don't normally sell 'seconds' from time to time some suppliers will have some at a discount, should you request this stock it will be marked on your invoice as seconds. These products have no warranties attached to them.

Returns

Please understand that in most cases, we are selling you new flooring at trade, or below trade prices, and saving you a substantial amount of money on your purchase. It is best if you plan to keep a min of addtional 1 to 3 packs of your flooring in the event you need to do a repair, and in case that flooring is no longer available in the future. This also ensures you have flooring from the same batch.

No returns will be accepted should you change your mind, over orders or are not happy with your choice of colour or brand.

If however a supplier agrees to accepts a return a restocking fee will apply - a restocking fee of 35% of the value will be charged. It is your responsibility for the entire delivery charges back to us.

We do not accept returns on over orders, moldings and other accessories, such as foam underlay, glue and product overages not used.

iFloor Pty Ltd subsidises the freight you pay.

Please check that the boards are flawless before laying them as we will not accept any claims for damaged, faulty or miss-described items once the flooring has been installed. Where the buyer has used or installed the goods, such use or installation shall be taken as conclusive evidence that the buyer has accepted that the goods are in perfect condition. You must accept full responsibility for the suitability of the goods ordered for the purpose to which they are put.

All returns must be received within 14 days of your purchase.

Cancelation of Order:

Your deposit is NOT REFUNDABLE and a store credit will remain available for 12 months from date of cancellation. This will exclude any delivery costs associated with the relevent product.

Typographical errors & Product descriptions

iFloor.com.au attempts to be as accurate as possible with all of our product descriptions. However, our company does not warrant that the product descriptions or other content of our website is 100% accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition. All orders of products or services are subject to prevailing Australian law.

Descriptions, listings and references to any product or services on the iFloor.com.au website does not imply that the product or service is available at present.

You should note that product comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance or other characteristics are exactly comparable.

In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, iFloor.com.au shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.

Prices and availability of products and services listed on this site are subject to change without notice.

Third Party Sites

iFloor.com.au is not responsible for the content of any sites that may be linked to or from this site.These links are provided for your convenience only and you access them at your own risk. Any other web site accessed from this site is independent from our company, and we have no control over the content of that other website. In addition, a link to any other website does not imply that company endorses or accepts any responsibility for the content or use of such site. In no event shall any reference to any third party product or service be construed as an approval or endorsement by this company of that third party or of any product or service provided by a third party.

Delivery costs can be refunded if the return is a result of our error.
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